Mobile phone fraud continues to grow, driven by organised misuse of addresses and the redirection of high-value handsets.
This session will explore how businesses, law enforcement and partners such as Royal Mail are working together to better understand and disrupt this threat, drawing on insights linked to Operation Carrow.
Led by City of London Police, the operation targets organised criminal networks involved in large-scale handset fraud, including address manipulation and parcel interception. While focused on telco fraud, the tactics discussed are relevant across sectors, offering practical insight for anyone dealing with organised fraud and evolving criminal behaviours. The session will highlight how stronger data and intelligence sharing is enabling more joined-up, multi-agency action to reduce harm to organisations and consumers.
The event will take place on the roof terrace at Cifas head office, with summer drinks before and after. If the weather has other ideas, we will move indoors.
Confirmed speakers include Georgia Hibbs, Detective Inspector Rick Nolan and Stephen Ross, Lead Corporate Investigator, VodafoneThree, with more speakers to be announced.
Agenda:
17:30hrs to 18:00hrs - registration and welcome drinks
18:00hrs to 19:00hrs - speaker discussion
19:00hrs to 20:30hrs - networking reception
Speaker Bios:
Georgia Hibbs: Georgia has worked at Cifas for nearly seven years, initially joining as a Researcher before progressing into her current role as an Intelligence Analyst. In recent years, her work has focused on developing intelligence from both member reporting and the National Fraud Database, supporting a deeper understanding of emerging fraud threats. She works with members and external partners to analyse fraud trends and deliver actionable intelligence to strengthen organisational responses. Prior to joining Cifas, Georgia worked in intelligence across the Met Police, including in referencing and vetting, before moving into Parliamentary and Diplomatic Protection where she worked on national analytical projects and supporting sensitive investigations.
