Patron

Rosalind Wright CB QC
Rosalind Wright CB QC is the Chairman of the Fraud Advisory Panel, the independent fraud watchdog founded and supported by the Institute of Chartered Accounts in England and Wales. She is also a Non-Executive Director of the Office of Fair Trading and the Department of Trade and Industry (Insolvency Service Board and Legal Services Group Board) and is Chairman of the Supervisory Committee of OLAF, the European Anti-Fraud Office. She was Director of the Serious Fraud Office, from 1997 to April 2003. She was previously General Counsel and an Executive Director for 10 years at the Securities and Futures Authority, one of the principal City financial services regulators. Prior to taking up that appointment, she was an Assistant Director of Public Prosecutions at the DPP’s Department where she worked for 18 years, after five years in practice at the Bar.

Chairwoman

Toni Sless
Toni Sless is the founder and Chairwoman of the Fraud Women’s Network which successfully launched in March 2007.

Toni is ID Theft Business Development Manager for Kroll's Background Screening Division in the UK.  She joined Kroll in 2007 having previously worked for Bank of America, N.A. as an Investigator and also provider of in-house fraud awareness training.  Prior to her time at Bank of America, Toni worked at GE Money where she was the Global Project Leader and Manager of a team which designed, implemented and deployed the first internal global fraud case management system, “Garrison” which identifies trends, sources of fraud, topologies and quantum. Garrison was developed for the Global Investigations and Security Team and was rolled out to over 30 countries. Toni supplied and delivered training and support to the users of Garrison and was also the global liaison for best practices relating to intelligence in fraud management and investigations.  She worked with many of the businesses providing fraud awareness training and defined processes to produce efficient and effective reporting to management. She also worked on projects in the identification and collation of fraud topologies including legal fraud issues such as multi jurisdictional data protection and banking secrecy.

Toni also worked at the Serious Fraud Office and has recently been working with the National Fraud Review in identifying and mapping key stakeholders of the National Fraud Strategic Authority.

Directors

Katy Worobec
Head of Fraud Control
Cards and Fraud Control Division
APACS
Katy has worked at APACS, the UK payments association, for over fifteen years, initially in the Standards Unit. Several years working on card fraud communications followed, including responsibility for the Card Watch fraud prevention campaign. In July 1998 she moved into the Risk Management team, and in 2003 became Head of Risk Management, renamed the Fraud Control Unit in 2005. Her current responsibilities include the various projects and tactical initiatives running under the auspices of the APACS Plastic Fraud Prevention Forum and Fraud Control Steering Group, and operational aspects such as the Dedicated Cheque and Plastic Crime Unit, Fraud Intelligence Bureau and Industry Hot Card File.

APACS is the UK payments association, a trade association of institutions delivering payment services to end customers. It provides the forum to address co-operative aspects of the payment services and other payment related developments.

Jackie Barwell
Jackie Barwell is the Director of Fraud Management for Europe, Middle East and Africa (EMEA) within First Data International (FDI).   First Data International (FDI) is a leading independent payments processor in Europe.   First Data has over 20 years' experience of European payments and processing and a presence in 34 European countries. FDI delivers a comprehensive range of services with speed and security through an unrivalled network of regional hubs and local operations, in local language. Our fraud team provides the tools, personnel expertise and local market experience to enable clients to manage their fraud risk effectively - across the payments value chain, both in the issuing and the acquiring space.   An important aspect of Jackie's role is to ensure FDI EMEA's holistic fraud management strategy matches the speed of change, flexibility and ingenuity displayed by fraudsters today.

Prior to joining FDI, Jackie spent 10 years at Citigroup, where she was SVP and Manager of their Global Fraud Management program, responsible for setting global policy and minimum standards for fraud management across the company.

Outside of work, Jackie concludes that her main accomplishment is the bringing up of two children who - now both in their late teens - have expressed no wish to go over to the 'dark side'!   Success indeed...

Caroline Shergold
Caroline has worked at Bank of America for over 20 years. She manages the Corporate Investigation and Due Diligence Functions, reporting to the Head of International Security. Caroline is responsible for all internal and external fraud investigations and liaison with the UK police, US and International Law Enforcement and other regulatory and official bodies with regards to enquiries and investigations.  Caroline also looks after the Bank's international due diligence programme. This includes developing policies and procedures in-line with the Bank's four tier risk based approach, which helps meet the Bank's AML Compliance, Patriot Act and other regulatory requirements. In addition, Caroline is the focal point for guidance to all lines of business and collates fraud, incident and due diligence statistics and trend analysis.

Shelley Palmer
Shelley joined MasterCard in 2005 after having managed the fraud and operations department within Switch for the previous 8 years. Prior to this, Shelley worked as a fraud analyst in the Birmingham area for both Document Evidence Ltd and the West Midlands Police Fraud Squad.

Currently working within a small team, Shelley's role sees her creating innovative solutions to close identified fraud gaps, setting the strategic direction for fraud prevention within the Scheme and providing support, consultancy and training to MasterCard customers, Law Enforcement and Retailers in 10 countries across Europe. Shelley also represents MasterCard on various UK and International Committees and is a valued member of the International Association for Financial Crime Investigators (IAFCI).

Steering Committee members

Detective Constable Martina McGrillen
Martina joined Kent Police in 1992.   Following a 2 year probationary period she joined the Intelligence Unit for 1.5 years, then moved to Divisional CID Office where Detective status was gained. During her time in CID and associated Departments Martina gained experience of working in Major Incident Rooms on Murder enquiries as part of the enquiry team and as a Disclosure Officer.    Martina transferred to the City of London Police Economic Crime Department in April 2004.

Carol Smith
Carol joined Kent Police in 1991.  After 14 months as a uniform officer Carol moved into divisional CID and trained and qualified as a Detective. She worked on the Child Protection Unit and became involved in complex and protracted enquiries. Carol spent time working in Major Incident Rooms on murder investigations.  Trained as a Family Liaison Officer and spent time working in New York after 9/11 supporting UK relatives of victims.  Carol then transferred to the City of London Police in early 2002 as a Detective on the Economical Crime Unit and qualified as a Sergeant in December 2006 but did not take up the role as she took up the position of a Fraud Investigator at JPMorgan.

Michelle Dixon
Michelle is a B2B marketing expert with specific experience in the GIS, mapping and identity verification industries.  As a senior member of the marketing team at 192.com Business Services Michelle is responsible for helping communicate and promote identity check solutions to the ecommerce, online gaming, payments, finance and legal markets.  Michelle has built up her understanding of identity theft and Card-Not-Present fraud by working closely with fraud managers, convicted (ex) fraudsters and key organisations such as IMRG, regional fraud forums, and law enforcement bodies.  With this experience and contact book Michelle manages Prove-ID, the UK's leading CNP fraud forum attended by fraud managers from organisations such as Dell, Sony, Screwfix, Ikea, Expedia and the majority of the UK's leading online retailers.

Kate Saunders
Kate joined the City of London Police in April 1987 where she spent two years in uniform. Kate then joined a plain clothes unit, shortly followed by a period in the CID. She then joined the Company Fraud Department (as it was known then), where she spent five years investigating major frauds. From here Kate went to the City Police Cheque and Credit Card Unit where she spent another five years before becoming part of the team that set up the DCPCU.